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Sue Huckle Web Communications

Sue Huckle Web Communications

On-site SEO and WordPress Support Services

Plano TX, USA
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Technical Writing Services

Technical writing that helps your customers help themselves…

Your customers want to know how to use your software and services. Reduce call center volume and support costs by providing clear, concise instructions they want and need, online where they can access it 24-hours a day.

frustrated customer calling tech support

Don’t give your customers a headache! Give them the instructions they need.

Don’t waste the valuable time of employees and customers with poorly written or non-existent help. I write documentation that delights users… no frustrating skipped steps or jargon they don’t understand.

Contact me for:

  • Tech related web content
  • Web tutorials
  • FAQs and knowledge base articles
  • Web-based help files

Are you a software developer, computer hardware manufacturer, IT consulting company, or other IT-related business? How about a small/local business in the automotive, retail, medical equipment, or other industry?

I write user-friendly documentation and web content to help you help your customers.

…I have been on the phone with a well known computer company for the past three and a half hours trying to solve a problem with Word 2007. They had me uninstall and reinstall the software and I had the same problem. I gave up and let them close the case. I found your website and after literally 3 minutes of reading your information on the different document extensions I was able to find and fix the problem myself.

Ann Werkley
(submitted to my tutorial website, Word-Tips.com)

If your business is located outside Dallas, Texas, don’t worry. I accept local and long distance clients. By using email, telephone, and fax, working virtually is no problem on most projects.

Are you ready to get started?  The first step is to contact me for a consultation. I answer your questions and we discuss your needs, including deadlines.

LinkedIn Recommendation
Nathaniel Holzmann
Director of Operations & IT
MediaComplete, LLC

Get started

Are you ready to move your business forward? Let’s talk.

Request Service Info

See writing samples and more in my portfolio or read Client Testimonials.

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Meet Sue

Sue Huckle
Hello, I'm Sue Huckle, technical writer and WordPress support tech. Contact me today to discuss how I can help create support documentation for your website.

Visit my sample Knowledge Base

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Sue Huckle Web Communications
(972) 983-8592 (leave message)
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Testimonials

My old site was plagued with errors and was outdated. It was in desperate need of a major overhaul. Sue, cleaned up everything and suggested things that I hadn’t even thought of. After she finished the project, she sent me this very useful handbook, along with other tips. I really appreciate that very much!

Giorgina Devereaux   DecorMedley.com

Sue Huckle Web Communications
2015-02-16T16:24:20-06:00

Giorgina Devereaux   DecorMedley.com

My old site was plagued with errors and was outdated. It was in desperate need of a major overhaul. Sue, cleaned up everything and suggested things that I hadn’t even thought of. After she finished the project, she sent me this very useful handbook, along with other tips. I really appreciate that very much!
https://suehuckle.com/testimonials/testimonials-6/

Her work was fabulous and I love my website!  I know exactly how to move forward from here.  I'd work with Sue again in a heartbeat!

Marion Triano
Stressban.com

Sue Huckle Web Communications
2014-09-25T18:57:36-05:00

Marion Triano
Stressban.com

Her work was fabulous and I love my website!  I know exactly how to move forward from here.  I'd work with Sue again in a heartbeat!
https://suehuckle.com/testimonials/testimonials-4-2/

Sue is always willing to help and is very accommodating. She made this process as easy and pleasant as it was possible for me and I knew I was in good hands at all time.

Sveta Melchuk
Home Staging Montreal

Sue Huckle Web Communications
2014-09-25T18:26:53-05:00

Sveta Melchuk
Home Staging Montreal

Sue is always willing to help and is very accommodating. She made this process as easy and pleasant as it was possible for me and I knew I was in good hands at all time.
https://suehuckle.com/testimonials/testimonials-3-2/

I am completely satisfied with Sue's website to WordPress moving service. From the beginning to the end she was very professional. Her communication throughout was excellent... Sue definitely over-delivered and her work was worth every penny.

Ijeoma E.
African Wedding Traditions

Sue Huckle Web Communications
2013-06-20T23:02:00-05:00

Ijeoma E.
African Wedding Traditions

Ijeoma E.
I am completely satisfied with Sue's website to WordPress moving service. From the beginning to the end she was very professional. Her communication throughout was excellent... Sue definitely over-delivered and her work was worth every penny.
https://suehuckle.com/testimonials/testimonials-8/

Sue, I can’t thank you enough for the fantastic job you did migrating my site to Wordpress.  You went above & beyond my expectations.  You are so knowledgeable about what you’re doing.  You are great at communicating, and have an impeccable attention to detail.

Cynthia M.
Destination Wedding Details

Sue Huckle Web Communications
2013-06-20T23:05:45-05:00

Cynthia M.
Destination Wedding Details

Cynthia M.
Sue, I can’t thank you enough for the fantastic job you did migrating my site to Wordpress.  You went above & beyond my expectations.  You are so knowledgeable about what you’re doing.  You are great at communicating, and have an impeccable attention to detail.
https://suehuckle.com/testimonials/testimonials-2/

Sue handled my website redesign and added and upgraded a number of forms on my site.  I am delighted with her service...  She was easy to work with, clear in her communications, very knowledgeable about what would work from a design and CSS perspective, and delivered on time and on budget! 

Kris Bovay
Voice Marketing Inc.

Sue Huckle Web Communications
2012-10-28T17:57:34-05:00

Kris Bovay
Voice Marketing Inc.

Kris Bovay, MBA
Sue handled my website redesign and added and upgraded a number of forms on my site.  I am delighted with her service...  She was easy to work with, clear in her communications, very knowledgeable about what would work from a design and CSS perspective, and delivered on time and on budget! 
https://suehuckle.com/testimonials/website-redesign-legacy-to-modern-look/

Thank you so much, Sue, for your help with fixing up the code on my site. You have gone above and beyond my expectations and have saved me hours and hours of repair work later on. I highly recommend you to anyone who needs a site review.

Jaci Anderson
CaravanCampingOz.com

Sue Huckle Web Communications
2012-08-10T17:08:01-05:00

Jaci Anderson
CaravanCampingOz.com

Thank you so much, Sue, for your help with fixing up the code on my site. You have gone above and beyond my expectations and have saved me hours and hours of repair work later on. I highly recommend you to anyone who needs a site review.
https://suehuckle.com/testimonials/html-coding-help/

I just wanted to touch base again and tell you "thank you" for all your help [restructing website for SEO]. I absolutely LOVE what you did with the site and I don't trust just anybody to work on my blog. I would highly recommend you to anyone.

Janie Knetzer
YourOldDog.com

Sue Huckle Web Communications
2016-07-31T14:03:25-05:00

Janie Knetzer
YourOldDog.com

I just wanted to touch base again and tell you "thank you" for all your help [restructing website for SEO]. I absolutely LOVE what you did with the site and I don't trust just anybody to work on my blog. I would highly recommend you to anyone.
https://suehuckle.com/testimonials/4955/
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Sue Huckle Web Communications

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